Our Domiciliary Care Services

Our domiciliary team specialise in providing high quality care to support individuals in their own home. Our care packages include regular daily visits of up to six visits per day to support individuals with personal care, meal times and maintaining a safe environment. We are very happy to undertake irregular or small packages of care, providing occasional visits for companionship or accessing the community. Our flexible packages of care are customised around the specific needs of the individuals we support.

We provide support for the following individuals:
  • Adults aged 18 and over
  • Adults with Learning Disability
  • Adults with physical disability
  • Adults with brain injury, including dementia and strokes
  • Adults with mental health needs
  • Adults who are unable to access the community without support
  • Adults with long term needs and or supporting end of life care
  • Adults with sensory loss such as hearing and sight
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Our Domiciliary Team

Carolyn Jolliffe is the Registered Manager of the Domiciliary Service, Naomi Gardiner is the Deputy Manager. There is a dedicated team of Care Team Managers and Team Leaders who support the domiciliary team.  Our monthly team meetings and supervision ensure all levels of staff are supported to receive the best training on current practice and customer satisfaction.  All staff are required to undertake a level 2 diploma in social care.  Many of our staff hold level 3 diploma and our management team are encouraged to undertake level 4 and 5.

Staff are paid to attend our extensive training programmes which are held at Twynham Training.  Additional topics for training are agreed at our team meetings.  Staff are treated to a cream tea outing in the summer and a Christmas Party Evening.  Team building is further encouraged by supporting staff to get involved in local fund raising events, such as the RNLI raft race at Mudeford.

Our management team undertake domiciliary calls regularly and visit the staff who support you, during your visits.  All our staff receive shift payments, to include their travel time, which we believe has enabled Christchurch Care to retain their staff.

Safeguarding

We support our domiciliary clients to realise their potential. We are registered with the Care Quality Commission. Carolyn Jolliffe has been a registered manager with CQC since 2006. CQC inspect us regularly.

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Types of care we offer

We aim to promote independence for individuals living in their own homes. Our support includes help with:

  • Getting up in the morning
  • Washing, showering or bathing
  • Dressing to promote self confidence and independence
  • Settling into bed at night and ensuring the property is secure at night
  • Meal preparation and promoting healthy eating
  • Maintaining a safe environment
  • Prompting housework
  • Bed making and laundry
  • Continence promotion
  • Shopping and accompanied shopping visits
  • Social outings
  • Attending health appointments
  • Administration with post, paying bills and banking
  • Short-term care (re-ablement) for individuals upon discharge from hospital.

Our Dom Care Service Guide

Want to read more about the Domiciliary Care service we offer? Download our service guide today by clicking the download button below.