Our domiciliary team specialise in providing high quality care to support individuals in their own home. Our care packages include regular daily visits of up to six visits per day to support individuals with personal care, meal times and maintaining a safe environment. We are very happy to undertake irregular or small packages of care, providing occasional visits for companionship or accessing the community. Our flexible packages of care are customised around the specific needs of the individuals we support.
We provide support for the following individuals:
Our Domiciliary Team
Naomi Gardiner is the Registered Manager of the Domiciliary Service, Kelly Whitfield is the Deputy Manager. There is a dedicated team of Care Team Managers and Team Leaders who support the domiciliary team. Our monthly team meetings and supervision ensure all levels of staff are supported to receive the best training on current practice and customer satisfaction. All staff are required to undertake a level 2 diploma in social care. Many of our staff hold level 3 diploma and our management team are encouraged to undertake level 4 and 5.
Staff are paid to attend our extensive training programmes which are held at Twynham Training. Additional topics for training are agreed at our team meetings. Staff are treated to a cream tea outing in the summer and a Christmas Party Evening. Team building is further encouraged by supporting staff to get involved in local fund raising events, such as the RNLI raft race at Mudeford.
Our management team undertake domiciliary calls regularly and visit the staff who support you, during your visits. All our staff receive shift payments, to include their travel time, which we believe has enabled Christchurch Care to retain their staff.
We support our domiciliary clients to realise their potential. We are registered with the Care Quality Commission. Naomi Gardiner has worked for Christchurch care since 2015 and is one of the original employees, now our registered manager with QCQ. CQC inspect us regularly.
Types of care we offer
We aim to promote independence for individuals living in their own homes. Our support includes help with: