Our Domiciliary Care Services

Our domiciliary team specialise in providing high quality care to support individuals in their own home. Our care packages include regular daily visits of up to six visits per day to support individuals with personal care, meal times and maintaining a safe environment. We are very happy to undertake irregular or small packages of care, providing occasional visits for companionship or accessing the community. Our flexible packages of care are customised around the specific needs of the individuals we support. We have a dedicated night team who support individual clients for twelve-hour night shifts in the Dorset and Hampshire areas.

We provide support for the following individuals:
  • Adults aged 18 and over
  • Adults with Learning Disability
  • Adults with physical disability
  • Adults with brain injury, including dementia and strokes
  • Adults with mental health needs
  • Adults who are unable to access the community without support
  • Adults with long term needs and or supporting end of life care
  • Adults with sensory loss such as hearing and sight

Our Domiciliary Team

Naomi Gardiner is the Registered Manager of the Domiciliary Service, Kelly Whitfield is the Deputy Manager. There is a dedicated team of Care Team Managers and Team Leaders who support the domiciliary team. Our Clinical Lead, Sarah, is a Registered Nurse who oversees all our clients’ welfare. Our monthly team meetings and supervision ensure all levels of staff are supported to receive the best training on current practice and customer satisfaction. All staff are required to undertake a level 2 diploma in social care. Many of our staff hold level 3 diploma and our management team are encouraged to undertake level 4 and 5.

Staff are paid to attend our extensive training programmes. Additional topics for training are agreed at our team meetings. Staff are treated to social events and are encouraged to take part in community charity events.

Our management team undertake domiciliary calls regularly and visit the staff who support you, during your visits. All our staff receive shift payments, to include their travel time, which we believe has enabled Christchurch Care to retain their staff.


We support our domiciliary clients to realise their potential. We are registered with the Care Quality Commission. Naomi Gardiner has worked for Christchurch care since 2015 and is one of the original employees, now our registered manager with QCQ. CQC inspect us regularly.

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Types of care we offer

We aim to promote independence for individuals living in their own homes. Our support includes help with:

  • Getting up in the morning
  • Washing, showering or bathing
  • Dressing to promote self confidence and independence
  • Settling into bed at night and ensuring the property is secure at night
  • Meal preparation and promoting healthy eating
  • Maintaining a safe environment
  • Prompting housework
  • Welfare Calls to undertake soft observations such as temperature, pulse, SATs and blood pressures
  • Bed making and laundry
  • Continence promotion
  • Shopping and accompanied shopping visits
  • Social outings
  • Attending health appointments
  • Administration with post, paying bills and banking
  • Short-term care (re-ablement) for individuals upon discharge from hospital.
  • Dedicated falls team

Our Dom Care Service Guide

Want to read more about the Domiciliary Care service we offer? Download our service guide today by clicking the download button below.